Public legal documents

AiboTask — Support

Last updated: 5 April 2026

Need help with AiboTask? Use the channels below.

1) Login or account access

If your company already uses AiboTask and you cannot sign in:

• confirm the email address assigned by your company administrator
• ask your tenant administrator or Operations manager to verify your account is active
• confirm your company subscription and license seats are active in SaaS360

Users cannot self-register in the mobile app.

2) Platform support

For platform support, account-routing issues, store-review assistance, or privacy requests related to provider-managed data, contact:

• Email: ruben.lazaro@clitecser.com

When contacting support, include:

• your company name
• your login email
• device model and OS version
• app version
• screenshots or a short description of the issue

3) Privacy and legal

• Privacy Policy
• Terms of Use
• Privacy Choices & Data Deletion

4) Billing and provisioning

AiboTask is a companion app for existing SaaS360 customers.

• tenant/user provisioning is typically handled by tenant administrators through SaaS360
• subscription management, billing, invoices/receipts, and license administration are handled outside the mobile app through SaaS360
• support tickets for tenant administration or commercial issues may also be handled through SaaS360
• there are no in-app purchases or public self-signup flows in the mobile app